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Home Hot Topic Telecoms operators win $3.78bn over end-of-contract overcharges

Telecoms operators win $3.78bn over end-of-contract overcharges

by Celia

London-based law firm Charles Lyndon has launched a £3 billion ($3.78 billion) lawsuit against Vodafone Group, EE, O2 and Three for allegedly overcharging customers at the end of minimum service contracts.

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The law firm said the four companies didn’t immediately cancel customers’ handset and airtime contracts at the end of their minimum contract terms.

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“In essence, the claim is that customers’ charges weren’t reduced appropriately once their handsets had been paid for in full, causing those customers to lose out,” said Charles Lyndon.

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The claim is being made on behalf of between 2.3 million and 4.8 million contract customers.

Vodafone Group, EE, O2 and Three were not immediately available for comment when contacted by Dow Jones Newswires.

O2, part of Virgin Media O2, is a 50-50 joint venture between Liberty Global and Telefonica. EE is owned by BT Group, while Three is owned by CK Hutchison Holdings.

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